Whether you're a lawyer, a retailer, or a service provider — a failing infrastructure erodes your image and sends prospects to your competitors. Novosys designs and monitors IT ecosystems for businesses that refuse to lose. One provider, zero blame-shifting.
Same firepower · Better agility · Shared success
No more: "Talk to your other provider — that's not our problem."
One point of contact. One responsibility. Your entire infrastructure, end to end.
They trust us
Our ecosystem
Fixed and mobile lines become one. Equip your teams with AI-enhanced Cloud PBX systems (intelligent call routing, call transcription) and secure corporate mobile plans. Your business number follows you everywhere — calls never get lost again.
Dedicated fibre optic and automatic 4G/5G failover routers. If your main connection drops, your business runs without interruption. Your clients won't even notice.
AI-powered video surveillance with remote verification and certified alarms. Protect your premises, equipment and staff.
Next-generation firewalls and hermetic networks against cyber threats. Your infrastructure protected 24/7.
The Novosys approach
Large telecom operators have thousands of clients. The result? In a crisis, you get a bot, then an offshore call centre. At Novosys, we chose excellence and proximity in the South of France.
Vocal AI
No more missed calls during peak times or your absence. Our AI voice assistant responds to your clients with the voice of your choice — and your company's exact information.
100% human voice
Choose a professional studio voice — or clone your own. Your clients won't tell the difference.
Trained on your data
Opening hours, pricing, products, FAQs... The assistant knows your business inside out.
Live in 48 hours
No hardware. No infrastructure. A simple setup — we handle everything.
Available 24/7
Overflow, absence, weekends, holidays — your line never rings in the void.
Handover to a human
When the situation calls for it, the assistant transfers the call to the right person in real time.
Sophie — AI Assistant
Configured for Martin & Associates
Hello Mr Martin, this is Sophie. How can I help you?
I'd like to book an appointment with Mr Nguyen to review my phone system.
Of course! Let me check his calendar... I have Friday at 9:30am or next Monday at 3pm — which works best?
Monday at 3pm would work.
Perfect, noted for Monday at 3pm. A confirmation SMS will be sent to you the day before.
Free diagnosis
Personalised simulation · Instant result · No commitment
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Analysing industry statistics...
Modelling in progress...
The analysis of your infrastructure reveals abnormal financial and security exposure.
Enter your details to unlock your full report:
The estimated revenue at risk is between
per year, based on your industry and activity volume.
A Novosys engineer will contact you to address these vulnerabilities and automate your resilience.
Guaranteed response within 2 hours — Based in Marseille, PACA.
FAQ
Everything you need to know before calling us.
What is Novosys's "Resilience Diagnostic"?
It's a comprehensive audit of your infrastructure to identify potential failure points (internet outages, security vulnerabilities, failing backups). Unlike a standard audit, we measure your ability to keep running in the event of a major incident.
How do you guarantee a response within 2 hours?
Thanks to our local presence in Marseille and a dedicated technical team. Each client has a direct line to their own technician, avoiding impersonal call centres and endless waiting times.
Why switch to Cloud telephony (PBX) with Novosys?
Cloud telephony unifies your landlines and mobiles. It lets you use your business number from anywhere (remote work, travel) while benefiting from AI features: call transcription, intelligent routing and real-time monitoring.
Do you also manage mobile fleets?
Yes, we manage the complete ecosystem: from secure fibre to the phone system through to your team's mobile plans. One provider, one invoice, zero responsibility conflicts.
Why do law firms and legal professionals choose Novosys?
For confidentiality and availability. We know the specifics of legal software and ensure zero missed calls, because in your industry, a missed call is often a lost case.
Are your solutions adapted to healthcare requirements (GDPR, HDS)?
Absolutely. We secure sensitive data and build robust infrastructures so healthcare professionals can focus on their patients, without fear of a network outage or cyberattack.
What does "proactive monitoring" mean at Novosys?
We don't wait for you to call. Our tools monitor your servers and connections 24/7. In many cases, our engineers intervene and fix an anomaly before you even notice a slowdown.
I'm already contracted with another provider — can you take over my infrastructure?
Yes. We conduct a transition study to take over the management of your services (telephony, internet, servers) without any downtime, simplifying your IT ecosystem.
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